Join our Team and Support our Mission!
Pearl Interactive Network, Inc. is a fast growing managed services and national staffing firm. In addition to performing a social mission of creating jobs for veterans, disabled veterans, people with disabilities, military spouses and people living in geographically challenged areas, we provide exceptional service to all job-seekers. We believe that it is our duty to be an asset to our customers, to each other and to the community. We are honored that you have decided to pursue an employment opportunities with us.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Location: | Virtual, in the U.S. |
Bring your high volume customer service experience to a dynamic team. Pearl Interactive Network, Inc. is seeking Remote Customer Service Representatives to support our business partners throughout the United States.
As a Remote Customer Service Representative, you will be responsible for handling calls, responding to emails or chat from customers. You will manage inquires and questions, handle complaints, troubleshoot problems and provide information in a courteous and professional manner. Specific client and scope of work will be addressed by the Recruiter during your interview.
Equipment Requirements:
Due to the rapid implementation of some of our projects, individuals will need to provide their own equipment, if not provided. Requirements include:
Requirements:
Locations: Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Indiana, Kansas, Kentucky, Mississippi, Missouri, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin.
Compensation: $10 - $17 per hour + Benefits
Hours of Operation: Will vary depending on project.
Background Investigation and Skills Assessment Required
Skills/Qualifications/Keywords: Non-Sales, Call Center Agent, CSR, Entry Level, Phone Skills, Customer Service, People Skills, Supports Diversity, Responsive, Data Entry, Attention to Detail, Professional Telephone Manner, Call Center, Inbound Calls, Organizational Skills, Judgment, Teamwork, Resilient, Representative, Support, Associate, Call Center Associate, Call Center Representative, Administrative, Healthcare, Action Oriented/Tenacity, Dealing with Ambiguity, Compassion, Customer Focus, Ethics and Values, Functional and Technical Skills, Informing, Integrity and Trust, Listening, Priority Setting, Problem Solving.
Pearl Interactive Network, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, veteran status, disability status, genetics, or sexual orientation and gender identity.