Join our Team and Support our Mission!
Pearl Interactive Network, Inc. is a fast growing managed services and national staffing firm. In addition to performing a social mission of creating jobs for veterans, disabled veterans, people with disabilities, military spouses and people living in geographically challenged areas, we provide exceptional service to all job-seekers. We believe that it is our duty to be an asset to our customers, to each other and to the community. We are honored that you have decided to pursue an employment opportunities with us.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Location: | Jacksonville, FL |
The Customer Service Representative (CSR) is responsible for answering inquiries received through multiple communication channels to include telephone, email and chat. The Customer Service Representative II provides information and documents complaints regarding financial institutions and financial products. This is a position responsible for disseminating information and aiding with consumer complaints and handling escalated and complex cases that arise. Spanish speaking applicants needed.
Job Duties:
Operating Hours: M - F 8:00 am - 8:00 pm EST
Pay Rate: $14.26 per hour
Location: MUST live in Duval County, Jacksonville, FL area, accessible to work site.
Status: Currently, remote - work from home. May require onsite working hours in the future.
Job Requirements:
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Background/Suitability Check, Drug Screening and Skills Assessments Required
Skills/Qualifications/Keywords: Action Oriented/Tenacity, Dealing with Ambiguity, Compassion, Customer Focus, Ethics and Values, Functional and Technical Skills, Informing, Integrity and Trust, Listening, Priority Setting, Problem Solving, MS Outlook and Office Skills, Leadership Team, People Skills, Diversity, Professionalism, Organization, Team Oriented, Learning, Flexibility, Effective Communication.
Pearl offers a full benefits package that includes medical, dental, vision, life insurance, paid time off, paid holidays, and a 401K. Additional ancillary benefits will also be available.
Pearl Interactive Network, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, veteran status, disability status, genetics, or sexual orientation and gender identity.