Job Seekers

Join our Team and Support our Mission!


Pearl Interactive Network, Inc. is a fast growing, multi-channel contact center solutions company. In addition to performing a social mission of creating jobs for veterans, disabled veterans, people with disabilities, military spouses and people living in geographically challenged areas, we provide exceptional service to all job-seekers.  We believe that it is our duty to be an asset to our customers, to each other and to the community. We are honored that you have decided to pursue an employment opportunities with us.

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Know Your Rights: EEO, FMLA, EPPA

Remote HR Generalist

Location: Corporate

The Human Resources Generalist is responsible for Human Resources functions under the direction of Corporate Human Resources Director. This position will be part of a team responsible for daily Human Resource operations company-wide.

Job Duties:

  • Work with on-site HR Staff to ensure employee and business needs are met.
  • Perform HR operations on a Sr. level to meet the needs of the organization.
  • Communicates effectively with all levels of management in order to resolve HR issues timely.
  • Implement and advises on company policies to assure consistent application and equitable employee relations.
  • Administration of company benefit programs including employee inquiries, enrollment and change administration, vendor relations, claims assistance, billing and issue resolution.
  • HRIS setup, maintenance and reporting.
  • New employee orientation and onboarding.
  • Verification of Employment processing.
  • Unemployment insurance claim processing and administration.
  • Affirmative Action Planning.
  • Employee appreciation and recognition activities.
  • Special projects as assigned.

Classification:  Full-time, Exempt

Operating Hours:  8am - 5 pm EST, Mon. - Fri.

Location:  Virtual based

Job Requirements:

  • Minimum 3 years of experience as a Human Resource Generalist, 5 years preferred
  • 2 or more years of experience working in a service business such as recruiting, staffing and/or call center
  • HR specialty such as benefits, compensation, performance, rewards and recognition and training preferred
  • Intermediate skills in MS Office Suite (Word, Excel)
  • Knowledge of human resources principles, employment law and policies
  • Ability to research information thoroughly from various government and HR sites and resources
  • Bachelor's degree and or HR Certification preferred
  • Multi state HR experience in rules and regulations preferred
  • Experience in government or SCA contracts a plus
  • Experience with HRIS software including applicant tracking systems and employee performance
  • Policy and procedure driven
  • Flexibility to work independently as well as in a team environment
  • Employee relations experience required, prior experience working with virtual staff preferred
  • Able to work in a fast-paced environment with constant change
  • Possess strong attention to detail
  • Ability to handle confidential and sensitive information
  • Excellent written communication skills including English grammar and punctuation
  • Strong administrative and organizational skills
  • Ability to travel if needed


The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Background Investigation, Drug Screening and Skills Assessment Required

Skills/Qualifications/Keywords: Action Oriented/Tenacity, Dealing with Ambiguity, Compassion, Customer Focus, Ethics and Values, Functional and Technical Skills, Informing, Integrity and Trust, Listening, Priority Setting, Problem Solving, MS Outlook and Office Skills, Leadership team, People Skills, Diversity, Professionalism, Organization, Team Oriented, Learning, Flexibility, Effective Communication.

Pearl offers employer paid employee medical coverage, basic life, paid time off, and holiday pay for benefit eligible employees. In addition, optional plans for Dental, Vision, Supplemental Life and STD are available to benefit eligible employees.

Pearl Interactive Network, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, veteran status, disability status, genetics, or sexual orientation and gender identity.

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System