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Pearl Interactive Network, Inc. is a fast growing, multi-channel contact center solutions company. In addition to performing a social mission of creating jobs for veterans, disabled veterans, people with disabilities, military spouses and people living in geographically challenged areas, we provide exceptional service to all job-seekers.  We believe that it is our duty to be an asset to our customers, to each other and to the community. We are honored that you have decided to pursue an employment opportunities with us.

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Know Your Rights: EEO, FMLA, EPPA

Human Resources Generalist

Location: Winchester, KY

The Human Resources Generalist is responsible for local, on-site Human Resources functions in a busy, seasonal, call center environment. 

Job Duties:

  • Assist in seasonal recruiting efforts including interviewing, scheduling, testing, and onboarding. 
  • Support employee orientation, employee development and training. 
  • Administer company benefit programs including employee inquiries, enrollment and change administration, vendor relations, claims assistance, and billing. 
  • Enter employee information into HRIS systems, as well as other personnel change form management.
  • FMLA, STD and Medical Accommodations management.
  • Complete unemployment insurance claim forms and attend unemployment hearings on behalf of the company as needed.
  • Manage workers’ compensation claims, and yearly OSHA reporting.  
  • Assist with other Human Resource, Recruiting, and Staff Management Reporting.
  • Partner with Management and Supervisory staff for Employee Relations, Performance Management, and employee terminations as needed.
  • Conduct investigations as warranted.  
  • Participate in and manage employee wellness, company culture and training programs.
  • Perform other duties and special projects as assigned. 

Classification:  Full-time, Exempt

Operating Hours:  8am - 5pm EST, Mon. - Fri.

Location:  Winchester, KY

Job Requirements:  

  • Bachelor’s degree or related experience
  • Minimum 3-5 years of experience in Human Resource Generalist functions
  • PHR or SPHR preferred
  • Employee relations experience preferred
  • Supervisory experience preferred
  • Intermediate skills in MS Office Suite (Outlook, Word, Excel, Power Point) required
  • Knowledgeable in Human Resources principles and employment law
  • Ability to work independently in a fast-paced environment
  • Possess strong attention to detail
  • Ability to handle confidential and sensitive information
  • Strong administrative and organizational skills
  • Able to adapt to change required
  • Embrace our winning Pearl Culture which promotes our employees’ desires and efforts to serve our consumers, coworkers, clients and community by exhibiting our Pearl values of customer satisfaction, teamwork & family atmosphere, quality, respect, transparency and innovation

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Background Investigation, Drug Screening and Skills Assessment Required 

Skills/Qualifications/Keywords: Action Oriented/Tenacity, Dealing with Ambiguity, Compassion, Customer Focus, Ethics and Values, Functional and Technical Skills, Informing, Integrity and Trust, Listening, Priority Setting, Problem Solving, MS Outlook and Office Skills, Leadership Team, People Skills, Diversity, Professionalism, Organization, Team Oriented, Learning, Flexibility, Effective Communication. 

Pearl offers employer paid employee medical coverage, basic life, paid time off, and holiday pay for benefit eligible employees.  In addition, optional plans for Dental, Vision, Supplemental Life and STD are available to benefit eligible employees.  

Pearl Interactive Network, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, veteran status, disability status, genetics, or sexual orientation and gender identity. 

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