Pearl Interactive Network is committed to the full inclusion of all qualified individuals. As part of this commitment, Pearl Interactive Network will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you need an accommodation or assistance in completing any portion of the application process, please don't hesitate to contact us at pearlbenefits@pinsourcing.com.
Know Your Rights: EEO, FMLA, EPPA
Location: | Jacksonville, FL |
Pearl Interactive Network sourcing Customer Service Representatives with an FSA Clearance or the ability to obtain clearance for future remote opportunities. Agents must live in the Jacksonville, FL area.
The Customer Service Representative will support incoming calls, emails, or chats regarding Federal Student Aid (FSA) Loan Servicing. You will manage inquiries and questions, notating accounts accurately with actions taken in response to the inquiries.
Why choose Pearl Interactive Network?
Join Our Team and embrace the winning Pearl Culture which promotes our employee's desires and efforts to serve our consumers, clients, and community. Our values of customer satisfaction, teamwork, a family atmosphere, quality services, respect for each other, transparency, and innovation are what make Pearl, the employer of choice. As a woman-owned, HUBZone-certified social enterprise, Pearl offers hiring priority to our Veterans, Military Spouses, and their families, as well as individuals with disabilities.
Pearl offers Competitive Compensation and Benefits to include:
Location: Jacksonville, FL 32218 (Must be able to pick up equipment from approved facility)
Technical, Equipment, and Remote Office Requirements:
Job Duties:
Job Requirements:
Background/Suitability Check, Credit Check, and Skills Assessments Required
Pearl Interactive Network, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.