Pearl Interactive Network is committed to the full inclusion of all qualified individuals. As part of this commitment, Pearl Interactive Network will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you need an accommodation or assistance in completing any portion of the application process, please don't hesitate to contact us at pearlbenefits@pinsourcing.com.
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Pearl Interactive Network is hiring Customer Service Representatives I (CSR I) for our onsite Winchester, KY location. Classes to begin this August! Pearl-Winchester offers a Competitive Compensation and Benefits Package to ...
Pearl Interactive Network is seeking to hire Clinically Licensed School Counselors – Onsite. The Clinically Licensed School Counselor is responsible for supporting service members, their families, and survivors with non-medical counseling and ...
Pearl Interactive Network is sourcing a Hybrid Workforce Management Scheduler. The Workforce Management Scheduler (WFM) will analyze call volumes, forecast staffing requirements, and create effective schedules to ensure optimal coverage. The WFM Scheduler will consider various factors such as Average Handle Time (AHT), shrinkage, absenteeism, and seasonal trends to maintain service level agreements (SLAs) and operational ...
Pearl Interactive Network is sourcing a Hybrid Workforce Management Scheduler. The Workforce Management Scheduler (WFM) will analyze call volumes, forecast staffing requirements, and create effective schedules to ensure optimal coverage. The WFM Scheduler will consider various factors such as Average Handle Time (AHT), shrinkage, absenteeism, and seasonal trends to maintain service level agreements (SLAs) and operational ...
Pearl Interactive Network is sourcing Sr. Customer Service Representatives for future remote opportunities. The Senior Customer Service Representative resolves complex or escalated issues. The Senior Customer Service Representative coaches and advises Customer Service Representatives (CSRs) and ensures that they client expectations. The Senior Customer Service ...
Pearl Interactive Network is sourcing a Contact Center Program Manager for future opportunities. The Program Manager coordinates and monitors the technical performance of company programs and operations. Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various ...
Pearl Interactive Network is sourcing Remote Call Center Supervisors for future opportunities. The Call Center Supervisor is responsible for providing supervision and leadership to Customer Service Representatives (CSR) to meet program objectives ...
Pearl Interactive Network is sourcing military veterans, reservists, and military spouses for future opportunities. Start Your Next Chapter with Pearl Interactive Network Are you looking to transition your military skills into the civilian workforce? Whether you want to build on your experience or move in a different direction, Contact Call Center opportunities at Pearl could be your match. We provide hiring priority to ...
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Pearl Interactive Network is seeking to hire Remote Appointment Scheduling CSRs - Remote. The Appointment Scheduling CSR is responsible for answering inquiries received through both telephone and email communication channels assisting in the coordination of care for Veterans and assisting in scheduling medical and dental appointments. This job will require Veteran and Provider outreach and a referral will be used as the source to ...
